Refund policy

Due to the nature of our products, we are unable to accept returns for a change of mind.

If your order arrives damaged or if you believe you have received an incorrect item, please contact us at orders@kinseafood.com.au within 5 Business Days of delivery so we can resolve the issue promptly.

Where a return is approved, items must be:

• Unused
• In their original condition
• In original packaging

Proof of purchase will be required for all return requests.